Refund and Returns Policy

Booking Policy:

50% advance booking for confirmation. Once payment has been made please send the reciept to 0333-5147738 or email us at reception.cloud9@gmail.com

Refund Policy:

Cancellation done 7 days before your check-in date – 100% Refund

Other Cancellation – No Refund

Flight Cancellation – Booking can be adjusted for the next available slot (till 6 months)

Need help?

Contact us at reception.cloud9@gmail.com for questions related to refunds and returns.